Director of Programming and Membership

Job Description: Director of Programming and Membership

Organization: Oak Park River Forest Chamber of Commerce (OPRF Chamber)
Location: Oak Park, River Forest, IL
Reports to: Executive Director
Supervises: Membership Team (Program Manager, Partner Program Manager, Membership & Billing Coordinator)

About OPRF Chamber of Commerce

The Oak Park River Forest Chamber of Commerce is a dynamic organization dedicated to advancing the economic prosperity of the Oak Park and River Forest communities. Through robust programming, member engagement, and strategic partnerships, we aim to support local businesses and foster a thriving, interconnected community.

Position Summary

The Director of Programming and Membership is a senior leadership position responsible for overseeing all programming and membership functions of the OPRF Chamber. This role ensures the effective execution of programs, events, and membership strategies that align with the Chamber's mission and strategic goals. Initially, the Director will balance strategic oversight with hands-on membership engagement, transitioning to a fully supervisory and strategic capacity by End of 2025.

This is an opportunity to make a significant impact on the Chamber's growing portfolio of initiatives, fostering long-term relationships with members and delivering high-quality programming that supports the local business community.

Key Responsibilities

Leadership and Strategic Oversight

• Lead and supervise the programming and membership team, providing guidance, mentorship, and performance evaluations.
• Develop and implement a comprehensive member engagement strategy to support retention and recruitment goals.
• Ensure all programs and events align with the Chamber's strategic plan and community vision.
• Collaborate with the Executive Director to assess and adapt strategies based on feedback and measurable outcomes.

Programming Management

• Oversee the planning, development, and execution of all Chamber programs and initiatives.
• Ensure programming meets the needs of diverse business sectors, fostering engagement and delivering value to members.
• Evaluate the success of programs and recommend enhancements to improve impact and efficiency.
• Manage budgets for programming, ensuring financial sustainability and alignment with organizational goals.

Membership Engagement

• Drive member retention through personalized engagement strategies and exceptional customer service.
• Identify and target potential new members to grow the Chamber's membership base.
• Collaborate with staff to enhance membership benefits and ensure consistent communication of value.

Collaboration and Partnerships

• Cultivate relationships with local businesses, government agencies, and community organizations to create collaborative opportunities.
• Work with the Executive Director to identify sponsorship opportunities for programs and events.
• Represent the Chamber at key community events, fostering partnerships and visibility.

Marketing and Communications

• Oversee the promotion of Chamber programs, events, and member benefits through strategic marketing initiatives.
• Collaborate with the marketing team to ensure cohesive and impactful messaging across all channels.

Qualifications

• Experience: 2-4 years of experience in program management, membership development, or a related field, with at least 1 year in a supervisory role.
• Leadership Skills: Proven ability to lead and inspire a team while managing multiple priorities.
• Strategic Thinking: Strong ability to develop and implement strategies that align with organizational goals.
• Communication: Excellent interpersonal and written communication skills to engage with diverse stakeholders.
• Technical Proficiency: Familiarity with CRM systems, event management software, and social media platforms.
• Passion: A commitment to supporting local businesses and fostering community connections.

Compensation

• Salary Range: $52,000-$65,000
• Comprehensive benefits package, including professional development opportunities, Health Benefits, and generous Holiday schedule and paid time off. 

How to Apply

Interested candidates should submit their resume and a cover letter explaining their qualifications and vision for the Director of Programming and Membership role to Executive@oprfchamber.org. Applications will be accepted until the position is filled. 

The Oak Park River Forest Chamber of Commerce is an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees